PRIVACY POLICY

We may collect the following types of information:
Personal Information: Name, email address, phone number, billing and shipping address, payment details.
Technical Information: Browser type, IP address, cookies, and browsing behavior on our website.
Communication Information: Feedback, questions, and correspondence submitted through forms or email.

We collect information in the following ways:
Directly From You: When you make a purchase, subscribe to our services, or fill out forms.
Automatically: Through cookies and similar technologies when you visit our website.
Third-Party Services: Payment gateways and analytics tools may provide us with additional information.

We collect your information to:
Process purchases and manage your orders.
Communicate with you about your account or orders.
Send promotional emails or updates with your consent.
Improve our website and user experience.
Comply with applicable laws and regulations.

To carry out your order and our agreement with you.
To comply with legal obligations, such as invoicing and accounting.
Based on our legitimate interest, for example to improve our website and prevent fraud.
With your consent, for newsletters and non-essential cookies. You can withdraw your consent at any time.

Storage: Your data is stored securely using industry-standard encryption and protection measures.
Usage: We use your information to fulfill orders, improve our services, and send updates.
Sharing: We may share your information with trusted third-party service providers (e.g., payment processors, shipping companies) but only to the extent necessary to perform their functions.
Disclosure: We will not sell your personal information. We may disclose your information if required by law or to protect our rights.

Only as long as we need it.
Order and invoice data: for as long as Belgian accounting law requires.
Newsletter data: until you unsubscribe.
Messages you send us: as long as needed to help you, and no longer than necessary after that.

We may contact you via:
Email for transactional or promotional updates.
Phone or SMS if necessary to resolve issues with your orders.
Newsletters or promotional offers if you've opted in.
You can opt out of communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly.

Under the GDPR you have the right to access, correct or delete your personal data, to restrict or object to its processing, and to receive your data in a portable format.
To use any of these rights, email us at hello@finallycandy.com.
Not happy with how we handle your data? You can file a complaint with the Belgian Data Protection Authority (www.dataprotectionauthority.be).

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected data from a minor, we will delete it promptly.

We may update this privacy policy from time to time. Changes will be effective immediately upon posting. We encourage you to review this policy regularly.

If you have any questions or concerns about this privacy policy or your personal data, you can contact us at hello@finallycandy.com